"Obviously, our current organizations are not designed in ways that make employees feel that their jobs are meaningful. Further, as humanity, we are struggling with manifold sustainability challenges ranging from climate change to modern slavery. Given the current disruptions of our work contexts and markets, we have a unique opportunity to rethink and reshape the concepts of work and economic activity as we know them. We must ask ourselves, at both a societal and a personal level, how we can actively shape these developments.”

"Great customer experiences can deliver not just better days for customers, but better business results. The first step to delivering positive, meaningful experiences for customers is to understand their perspectives. Truly understand the customer journey and unlock ways to reap the benefits of higher retention rates, positive word-of-mouth marketing, as well as happier customers and employees!”

"We live in a connected world and no organization operates in isolation. For sustainability, the United Nations Sustainable Development Goals offer a unified agenda and guiding framework. Leading companies Identify material issues and integrate them into their strategy and operations. This enables them to combine profitable growth with positive social and environmental impact.”

"Innovation only happens when people are willing to change their ways of thinking and working. So, let’s put that into action by coupling SAP’s de facto standard Design Thinking with my philosophy Challenge Management.”

“People Analytics & Evidence-Based Management have the potential to change the way in which HR and management operate. Instead of mainly relying on gut feeling and intuition, organizations can use the best available evidence from data analytics and scientific research to make better decisions.“

“The Intelligent Enterprise requires more than just a set of IT solutions and digital transformation more than a set of IT projects. Architectural coordination must ensure that all dependencies are considered because the whole is more than just the sum of its parts. The way in which enterprises operate and adapt has changed fundamentally and architectural coordination needs to reflect and support the new normal.”