Who can and who should register for openSAP?

There are no admission requirements. Anyone can register, independent of education level, grade average, age, nationality, or company affiliation. Our customized, interactive online courses are particularly suited for:

  • Professionals who wish to improve and deepen their practical IT know-how.
  • Those who want to acquire the latest IT knowledge to advance in their career.
  • College students and all others who are personally interested in IT topics. We also invite high school students to take part in our courses.

Please always review the course requirements and the target audience of each individual course.

Does learning with openSAP cost any money?

Registration, learning content, and the final exam are free of charge. However, openSAP courses that focus on software development may require that you access fee-based system environments.

How is an openSAP course structured?

Most openSAP courses consist of video units, Self-Tests, discussion forum, Weekly Assignments and a final exam. Content is released on a weekly basis and you can access the content at any time, from anywhere and on any device. The content is usually released at 9am UTC but this doesn't mean you need to log on at that time. openSAP works independent of where in the world you are located!

  • Video Units: You can access the material at any time throughout the week at a time that suits you and you can download the material for offline viewing.

  • Self-Tests: After each video unit, you will have the opportunity to test your knowledge. The results of the Self-Test are not recorded and you can attempt the questions as often as you wish.

  • Discussion Forum: If you would like to discuss topics about the course or ask questions, you can visit the course discussion forum where you will meet peers and experts. You can sort the discussion forum based on Most Recent Activity, Latest Questions, Best Voted Answers First or search for keywords.

  • Weekly Assignments: If you would like to earn a Record of Achievement for a course, you are required to submit your Weekly Assignment before each assignment deadline. These deadlines will be highlighted in our weekly e-mail.

  • Final Exam: Most openSAP courses end with a final exam. You will be required to complete this final exam based on the content delivered during the course. The Final Exam is worth 50% of the overall score to earn a Record of Achievement. You can find out more details in the Record of Achievement Guidelines.

  • Learning Progress: To earn a Confirmation of Participation, you will need to watch the videos and complete the Self-Tests. To ensure your learning progress is complete, please access each section of the horizontal navigational bar.

  • System Access: System access is offered in some courses as optional addition. It is not mandatory to successfully complete an openSAP course.

How much time do I need to invest per week? How much work is involved?

The amount of work involved depends on the participant’s previous knowledge and is estimated at 4–5 hours per week, on average. This involves working with the videos and the course material provided, checking one's understanding of the curriculum with a Self-Test, as well as completing the Weekly Assignment and actively participating in the discussion forums.

What qualification do I earn after I complete a course?

Upon a successful completion of an openSAP course, you are able to download a Record of Achievement from openSAP. Successful participation means that you earn at least 50% of the sum of the maximum possible points for the Weekly Assignments and the final exam. The final exam will weigh 50%. The Record of Achievement will be issued in the name you used to register at openSAP. The documents can be found in ‘My openSAP’-> Documents or alternatively in the course you have participated by horizontally scrolling to ‘Progress’-> ’My course documents’.

We will be glad to issue a Confirmation of Participation in a course to those who have completed at least 50% of the course material. Where there are exceptions for specific courses, you will be notified at the start of your course. Further information can be found in the Record of Achievement Guidelines.

How can I contribute to the discussions in the forum?

While a course is running, you can visit the course forum to ask questions and to discuss with your peers and the course instructors. Upfront please consult the discussion forum rules with guidelines and tips for posting threads.

Where can I maintain my notification settings?

To maintain your notification settings, navigate to your Profile by clicking your name or My openSAP > Profile and select Settings in the top tab menu. Here you can decide if you want to receive notifications from openSAP and if you want to receive them via e-mail or in-app.

How can I un-enroll from a course?

After logging in, navigate to the respective course details page. There, you will find an Un-enroll button. Please note: You still remain a member of openSAP and you will receive news about upcoming courses.

How can I delete my account?

Open your profile via “My openSAP” > “Profile” and scroll down to the section “Delete account”. With the button “Delete account”, you will delete your account on openSAP irrevocably.

Can I still register at openSAP if a course has already started?

As a rule, course registration should take place before a course has begun – or at least in the first 2 weeks of the course. Starting a course late means it becomes increasingly difficult to earn the number of points necessary for a Record of Achievement. When a course is over, it is no longer possible to receive a Record of Achievement. You can, however, sign up for a course in self-paced mode at any time and access all materials without earning any certificate.

What happens to openSAP courses, when the course run-time expired?

After the end of a course, the materials remain available in the self-paced area. The only difference is that you can no longer contribute to the discussion forum, participate in the Weekly Assignments, final exam and earn a Record of Achievement.

I have problems with the registration or activation of my openSAP account. Who can help me?

To report a problem with your registration, click the Helpdesk button on the right-hand side of your browser window and describe your problem.

I cannot complete the whole course because I am on vacation. Can I still earn a Record of Achievement?

Unfortunately, we cannot extend the deadlines to complete the Weekly Assignment or final exam. If you're not able to complete the Weekly Assignment within the course week, you will need to earn more points in the following weeks to reach the total number of points necessary for a successful course outcome. For more information please read question 5 or the Record of Achievement Guidelines.

I just want to get familiar with some parts of the course material, but not earn a Record of Achievement. Is this allowed?

You can participate in the areas of the course based on your own interests and possibilities. There is no obligation to complete the Weekly Assignments and earn a Record of Achievement. However, we do welcome every active contribution to the discussion forums.

Do I need to maintain the SAP User ID in my Profile?

No. Without an SAP User ID, you can still use all functions offered by openSAP. In general, openSAP courses are free and open for all registered users worldwide. Nevertheless, there will be special courses, which are specific to the SAP Ecosystem, or even for SAP Employees only. Consequently, for these specific courses, we need to verify that these users are part of the SAP world by asking for their SAP User ID. For more information please read the Ecosystem information.

What does it mean if something is flagged as beta on openSAP?

We are continuously improving our platform with new functions to enhance your learning experience at openSAP. If a function is flagged as beta:

  • The function is new and might not be optimized for all browsers yet
  • We are working on improving the new function
  • We kindly ask for your patience during the beta phase

We depend on your feedback to further improve new functions, so please create a Helpdesk ticket to inform us about errors. In the ticket, please provide details including the browser and browser version you are using. As a workaround, please continue by trying another browser (Chrome or Firefox).

What are the technical prerequisites for Weekly Assignments & final exam?

We strongly recommend that you always use the latest browser versions for Chrome, Firefox, Safari & especially Internet Explorer. Internet Explorer prior to version 10 is not supported.

Our safety features (e.g. real time recording) for the Weekly Assignments and final exams can’t be performed if you are running on an old browser version.

In addition, we advise you to always keep “JavaScript” enabled in order to allow auto-submission and snapshots for quizzes. It is recommended to take a screenshot during your quiz submission to avoid issues in the unlikely event of a failed submission.

Why isn’t my openSAP mobile app working?

Due to some technical issues, the openSAP iPad app will be removed from the Apple iTunes store temporarily. If you currently have the iPad app installed, you may experience problems. We recommend that you access open.sap.com through your iPad mobile browser (Safari/Google Chrome). Our technical team is working to produce a new and improved openSAP iPad app along with an Android app. We will update you as soon as these apps are available in 2015.

What is a Peer Assessment and how does it work?

Peer Assessment is a process where learners grade assignments of their peers and give feedback. openSAP uses peer-grading for assignments that need human evaluation. Find out how it works here.

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