The digital transformation is not a onetime effort with a clearly defined final target-state, but rather a journey. New business practices are emerging every day. Meet business and academic thought leaders sharing insights on drivers for change and how to avoid disruption.
"Obviously, our current organizations are not designed in ways that make employees feel that their jobs are meaningful. Further, as humanity, we are struggling with manifold sustainability challenges ranging from climate change to modern slavery. Given the current disruptions of our work contexts and markets, we have a unique opportunity to rethink and reshape the concepts of work and economic activity as we know them. We must ask ourselves, at both a societal and a personal level, how we can actively shape these developments.”
"Great customer experiences can deliver not just better days for customers, but better business results. The first step to delivering positive, meaningful experiences for customers is to understand their perspectives. Truly understand the customer journey and unlock ways to reap the benefits of higher retention rates, positive word-of-mouth marketing, as well as happier customers and employees!”
"We live in a connected world and no organization operates in isolation. For sustainability, the United Nations Sustainable Development Goals offer a unified agenda and guiding framework. Leading companies Identify material issues and integrate them into their strategy and operations. This enables them to combine profitable growth with positive social and environmental impact.”
"Innovation only happens when people are willing to change their ways of thinking and working. So, let’s put that into action by coupling SAP’s de facto standard Design Thinking with my philosophy Challenge Management.”
“People Analytics & Evidence-Based Management have the potential to change the way in which HR and management operate. Instead of mainly relying on gut feeling and intuition, organizations can use the best available evidence from data analytics and scientific research to make better decisions.“
The openSAP team has introduced a new series called openSAP thought leaders. Businesses are entering a new era of unprecedented change. The drivers of these changes are diverse and continue to evolve. Businesses need to adapt to these changes to meet their customers’ needs. To accelerate change and simplification, businesses need thought leadership. openSAP is offering its platform to thought leaders from both business and academic communities to share their insights on the drivers of change, how to manage the change, and how to master complexity. By sharing their stories of successful digital innovation and transformation, we hope to empower learners to open their minds to the latest and greatest ideas.
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Join this free online course to learn how to understand your customer’s journey and provide them with a better customer experience, leading to better results for your business.
Join this free online course to get an understanding of new work and purpose, and how to effectively manage the change within your team or company.
Join this free online course to learn how you can integrate sustainability as part of your corporate strategy and positively contribute to the 2030 Agenda for Sustainable Development. You’ll learn ...
Join this free online course to learn about experience management (XM) and how organizations can use XM to consistently deliver the best experience. Learn what XM is, why it’s important, and outlin...
Join this free online course to learn from members of the European Union’s High-Level Expert Group on Artificial Intelligence as well as SAP’s own experts about how to create trustworthy and ethica...
Join this free online course with Dr. Wladimir Klitschko to learn about his Challenge Management philosophy and how the combination with Design Thinking fosters innovation on an enterprise and pers...
Join this free online course to learn about people analytics and evidence-based management and how it can help drive better decision-making in your organization.
Join this free online course to learn how to improve confidence in sustainability and nonfinancial data by establishing and maintaining effective internal controls. Sustainability is important for ...
In this free online course, you’ll meet climate change experts who’ll discuss why our environment is changing, how global warming is affecting our world, and what we can do to slow it down.
This free online course will show you how to set up an information security program for your organization. You’ll learn why Information Security Management is needed and what exactly needs to be pr...
You have a great business idea, you know the market, AND you think you can make money? In this course, New York Times Bestseller author, lawyer, and serial entrepreneur Susan Solovic helps you get ...