SAP Fieldglass Introduction Track (2021 Edition)

Earn an SAP Fieldglass Introduction certificate by joining this free online curriculum.

We've put together this SAP Fieldglass Introduction track to help you get a deeper understanding of what SAP Fieldglass is. You’ll learn how it is used to procure an external workforce and you’ll gain the skills you need to succeed.

You’ll discover the SAP Fieldglass solutions and the workflows within them, including contingent workforce transactions, services (statement of work) transactions, and analytics, and get an introduction to the integration functionality.

This track is not compatible with the mobile apps. To view this track on a mobile device, we recommend that you log in with a browser.

This course was retired in October 2023.

Self-paced since December 31, 2021
Language: English

Course information


This course was retired in October 2023.

Course Summary

SAP Fieldglass is SAP’s vendor management solution that simplifies the process of procuring, managing, and optimizing flexible workforces.

We've put together this SAP Fieldglass Introduction track to help you get a deeper understanding of what SAP Fieldglass is. You’ll learn how it is used to procure an external workforce, and you’ll gain the skills you need to succeed.

The SAP Fieldglass Introduction track will provide you with an overview of how SAP Fieldglass is used to source, procure, and manage an external workforce. It will give you the foundational industry knowledge necessary to help you better understand SAP Fieldglass, and then dive into the SAP Fieldglass solutions and discover how you can effectively utilize the contingent, services, analytics, and integration functions.

By the end of the track, you will be able to:

  • Explain the contingent workforce management industry
  • Demonstrate the process of contingent worker procurement, including the creation of job postings, work orders, and invoices
  • Map the service (statement of work) procurement workflow process, including creation, characteristics, clauses, fees, events, workers, and revisions
  • Explain how to run reports using the analytics functionality in SAP Fieldglass
  • Discuss the benefits, standards, and methods of transferring data to and from SAP Fieldglass

The track consists of two openSAP courses. To earn your SAP Fieldglass Introduction certificate, you’ll need to earn a record of achievement in both courses. After you enroll on this track, you’ll see the required courses and your current completion status for each of them.

The SAP Fieldglass Introduction Certificate

The SAP Fieldglass Introduction certificate proves that you have learned the basics of procuring both contingent and services workers in SAP Fieldglass, as well as how to use the analytics and integrations functions.


  • Open from: July 20, 2021
  • Language: English

Target Audience

  • Business decision makers
  • Current and future users of SAP Fieldglass
  • Anyone who wants to learn more about how the SAP Fieldglass solution optimizes external workforce procurement.

Support and Feedback

For technical support or questions regarding tracks, please use the helpdesk button on the right-hand side of our site.

Once you've successfully completed the required courses, you’ll gain access to enter the track where you can provide your feedback in the I like, I wish forum. You’ll also be able to complete our feedback survey.


Once you log in, you'll see the two courses required to complete this track.

Further Learning

further learning For further in-depth learning, we recommend that you check out the SAP Fieldglass Services and External Workforce learning journey.
Our courses cover everything from configuration and administration, advanced integrations, and advanced analytics. We also offer live sessions with access to training systems and opportunities to connect with subject matter experts.
And after taking these courses, you can also take the certification exam to become a SAP Certified Application Associate in SAP Fieldglass Services and External Workforce.

Course contents

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Course End
Dec 31, 2021
Course Start
Jul 20, 2021


This course was rated with 4.7 stars in average from 226 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.

Find out more in the certificate guidelines.

This course is offered by

Caitlin Nies

Caitlin Nies is a training and adoption manager for SAP Fieldglass. She delivers global SAP Fieldglass solutions for the external workforce and services procurement programs.

Caitlin has taken her passion for SAP Fieldglass and learning to focus on enabling others in a variety SAP Fieldglass topics. She has spent several years developing and delivering SAP Fieldglass trainings.

Follow Caitlin on LinkedIn

Kaitlin Gorman

Kaitlin Gorman is a Portfolio Manager for the Networks and Spend Management product learning. Her focus is on developing and driving optimization of the SAP Fieldglass and SAP Ariba Learning Journey resources.

Kaitlin is an experienced consultant with a demonstrated history of working in the tech industry. She is also a Certified Contingent Workforce Professional.

Follow Kaitlin on LinkedIn

Lesleigh Seagram

Lesleigh Seagram is Global VP Fieldglass Partner Channel and responsible for developing and executing the SAP Fieldglass Partner GTM strategy, ensuring both partner and customer success.

Partners are a critical part of our success at SAP Fieldglass. Ensuring our partners have the training and certification available to attain the skills and knowledge needed to support our customers successfully is vital.

Follow Lesleigh on LinkedIn