Join this free online course to learn about SAP Fieldglass, SAP’s vendor management solution that simplifies the process of procuring, managing, and optimizing flexible workforces.

Language: English

Course information

Course Summary

At SAP Fieldglass, we provide the market-leading vendor management solution (VMS) that simplifies the process of procuring, managing, and optimizing flexible workforces. We pride ourselves in putting the customer first and reimagining how work gets done.

This course is a high-level introduction to SAP Fieldglass. It is designed to provide the foundational industry knowledge necessary to help you better understand SAP Fieldglass, its customers, its organizational structure, and the role each employee plays in making SAP Fieldglass the industry-leading VMS.

By the end of the course, you will be able to:

  • Explain the contingent workforce management industry
  • Differentiate between a contingent and a services worker
  • Describe the role a PMO/MSP plays in managing a contingent workforce
  • Identify what makes SAP Fieldglass the VMS industry leader
  • Explain the role each department plays within SAP Fieldglass to make it the industry leader

Course Characteristics

  • Starting from: April 12, 2021, 09:00 UTC. (What does this mean?)
  • Duration: The course is open for 4 weeks
  • Effort: 2-3 hours in total
  • Course assignment: You can take the course assignment at any time whilst the course is open.
  • Course closure: May 11, 2021, 09:00 UTC
  • Course language: English
  • How is an openSAP course structured?

Course Content

Unit 1: Staffing and Services Procurement
Unit 2: Vendor Management Systems
Unit 3: The Program
Unit 4: Contingent Worker Procurement in SAP Fieldglass
Unit 5: Services Procurement
Unit 6: Services Procurement in SAP Fieldglass
Unit 7: Worker Profile Management in SAP Fieldglass

Target Audience

  • Business decision makers
  • Anyone who wants to learn more about how the SAP Fieldglass solution optimizes external workforce procurement.

Course Requirements

No prior experience with SAP Fieldglass is necessary.

Further Learning

enter image description hereFor further learning, we recommend that you check out the SAP Fieldglass Services and External Workforce learning journey.

About Further Content Experts

Marc Mattson


Marc Mattson is a senior instructional designer on the Product Knowledge Development team. His focus is on eLearning development, specifically telling the story of SAP Fieldglass.

He is a Certified Professional in Talent Development (formerly Certified Professional in Learning and Performance) through the Association for Talent Development.

Follow Marc on LinkedIn

Previous Version of This Course

Previous version of this course is available here: This Is SAP Fieldglass (Repeat) January 18 through February 16, 2021

Course contents

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Course End
May 11, 2021
Course Start
Apr 12, 2021


This course was rated with 4.55 stars in average from 310 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Karina Kirstein

Former SAP Fieldglass Partner Program Strategy Lead
Karina Kirstein is a CCWP and SOW Management expert, and was the SAP Fieldglass Partner Program Strategy lead until February 2020. Her focus was on creating the end-to-end partner curriculum within the full program lifecycle, from sales to delivery.
Karina joined SAP Fieldglass in 2010 and held various positions across the organization, including operations consultant, account manager, and senior learning consultant. She supported customers with their external program goals and initiatives, created, facilitated, and produced solution training, and delivered workshops to help clients focus on key program functions to identify the current and future needs of their program.

Caitlin Nies

Caitlin Nies is a training and adoption manager for SAP Fieldglass. She delivers global SAP Fieldglass solutions for the external workforce and services procurement programs.

Caitlin has taken her passion for SAP Fieldglass and learning to focus on enabling others in a variety SAP Fieldglass topics. She has spent several years developing and delivering SAP Fieldglass trainings.

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Kaitlin Gorman

Kaitlin Gorman is a Portfolio Manager for the Networks and Spend Management product learning. Her focus is on developing and driving optimization of the SAP Fieldglass and SAP Ariba Learning Journey resources.

Kaitlin is an experienced consultant with a demonstrated history of working in the tech industry. She is also a Certified Contingent Workforce Professional.

Follow Kaitlin on LinkedIn

Daniela Malveiro

Daniela Malveiro-Clark is a senior learning architect in SAP Training and Adoption. She is a senior trainer, facilitating instructor-led trainings on SAP Fieldglass for customers, partners, and employees. 

Daniela is also a subject matter expert for SAP Fieldglass, providing guidance and expert knowledge on the solution. She is CCWP-qualified and has over 15 years of industry experience.   

Summer Donnelly

Summer is a Senior Consultant in Product Knowledge and Development for SAP. She is a Senior Trainer facilitating instructor-led trainings on SAP Fieldglass for Customers, Partners and employees. 

Summer is also an SME for SAP Fieldglass providing guidance and expertise knowledge on the application.   She is CCWP qualified.  

Nicole Scotland-Hall

Nicole Scotland-Hall is the senior learning architect in APJ and creates global content for customer and partners of SAP. She facilitates all SAP Fieldglass learning offerings in APJ and bespoke Program Enablement workshops for customers.

Nicole is passionate about SAP Fieldglass and the benefits it can bring to external workforce programs. She is certified as a Contingent Workforce Professional (CCWP) and SOW Management Expert through Staffing Industry Analysts (SIA). Nicole is also certified by The Association for Talent Development (ATD) as a Master Trainer.

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Susannah Leong

Susannah Leong is a learning architect with SAP Training and Adoption based out of North America. She focuses on producing web-based training in SAP Enable Now and implementing existing course content into openSAP for the SAP Fieldglass application.

Prior to her current role, Susannah worked as an education and process analyst with the Application Support Operations team at SAP Fieldglass. She is well-versed in troubleshooting the SAP Fieldglass solution and creating just-in-time learning content.

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