SAP Leonardo Design-Led Engagements Basics

This free online course provides a more detailed view of what SAP Leonardo design-led innovation actually means. With the help of a case study inspired by real customer projects, you’ll gain a basic understanding of how design thinking and doing is practiced during the different phases of an SAP Leonardo engagement.

This course was retired in October 2023.

Self-paced since May 16, 2018
Language: English
Subtitles (auto-generated): Deutsch, English, Français, Español

Course information


This course was retired in October 2023.

Course Summary

This course is the follow-up to the SAP Leonardo Design-Led Engagements Demystified course. With the help of a case study inspired by real customer projects, you’ll gain an in-depth understanding of the different phases of an SAP Leonardo engagement.
You’ll discover methods and activities to run with your customers or end users that fully leverage the potential of the SAP Leonardo design-led development process, from exploring transformational business opportunities in the early phases, to creating a highly-functional proof of concept on reference architecture.

In this course, you’ll:

  • Discover the different types of SAP Leonardo engagements
  • Learn about the jobs to be done throughout an SAP Leonardo engagement
  • See the outcomes, activities, and goals of the four different phases of the SAP Leonardo design-led innovation process
  • Access additional resources to expand your SAP Leonardo and design knowledge

This course is the second step of a learning journey for anyone interested in SAP Leonardo design-led engagements.
Together with some additional training, it gives you the skills you need to act as a leader or designer in SAP Leonardo customer design engagements.

Course Structure

This nutshell course differs from other openSAP courses in that it’ll take only 3 hours to complete, and all the content will be available to you at the start of the course.

We know you have a hectic schedule, so we’ve created short modules that cover need-to-know information about SAP Leonardo design-led engagements. The modules contain:

  • Videos (approx. 5 minutes each) that cover the key topic
  • Self-test questions to check your understanding of the videos
  • Additional resources to continue building your knowledge

After you’ve worked through all the sections, you can do a course assignment and earn points towards a record of achievement (minimum score of 50% required).

You don’t need to complete the course in one sitting. Feel free to dip in whenever you have some time.

Course Characteristics

  • Starting from: April 10, 2018, 09:00 UTC. (What does this mean?)
  • Course duration: The course will be open for 5 weeks.
  • Effort: 3 hours in total
  • Course assignment: You can take the course assignment at any time.
  • Course closure: May 16, 2018, 09:00 UTC
  • Course language: English
  • How is an openSAP course structured?

Course Content

  • Section 1: Introduction to the Course
  • Section 2: SAP Leonardo Engagements Tracks
  • Section 3: Jobs to Be Done
  • Section 4: The Explore Phase
  • Section 5: The Discover Phase
  • Section 6: The Design & Prototype Phase
  • Section 7: The Deliver Phase
  • Section 8: Course Assignment

Target Audience

  • Project members for SAP Leonardo engagements
  • Anyone interested in learning about the SAP Leonardo design-led engagement process

Course Prerequisites

openSAP course SAP Leonardo Design-Led Engagements Demystified

Course contents

  • Course content no longer available

  • 1. Introduction to the Course

  • 2. SAP Leonardo Engagements Tracks

  • 3. Jobs to Be Done

  • 4. The Explore Phase

  • 5. The Discover Phase

  • 6. The Design & Prototype Phase

  • 7. The Deliver Phase

  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Course Assignment

  • Downloads

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The course is free. Just register for an account on openSAP and take the course!
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Course End
May 16, 2018
Course Start
Apr 10, 2018


This course was rated with 4.39 stars in average from 772 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Andrea Anderson

Former VP Design Thinking, SAP User Experience Strategy

Andrea is a veteran of Design Thinking in software. With more than 10 years of practicing and teaching design thinking, she has applied the approach to software solutions, product strategy and services.

Andrea has been instrumental in leading the organizational transformation of SAP into an organization that practices Design Thinking throughout the world.

Hailey Temple

Hailey is a design-thinking coach and instructional designer at SAP. She applies and teaches the approach to customers, partners, and within the SAP community, instilling confidence in others to adopt and scale design thinking and business model innovation. Her background in storytelling and information technology fuels her passion for understanding, defining, and solving complex challenges, and giving people the tools to explore and solve them together.

Julian Vanderhost

Julian Vanderhost is an instructional designer in the SAP Design team. In his role, Julian enables the SAP ecosystem with learning content focused on design-led approaches and SAP design strategic initiatives. Julian joined SAP in 2015 and has held various positions as a project and product manager. Some of his previous projects include SAP Leonardo Enablement, the HanaHaus chatbot, and Project Propel Empowered by SAP.

Julian holds a master's degree in internet business from ISDI Digital University, and a bachelor's degree in management information systems from Delaware State University.

Sylvie Charpentier

Sylvie Charpentier leads a team of design practitioners at SAP.

With more than 10 years of experience managing software development and quality assurance teams, she is passionate about practicing and teaching design-led approaches, especially applied to the software industry. Since 2010, she has been teaching and promoting design approaches around the world to SAP product teams and SAP partner organizations.

As a professional business coach, Sylvie’s main focus is always on helping people grow and develop their skills.