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Join this free online course to learn about implementing SAP’s user experience strategy when preparing for your SAP S/4HANA transformation. You’ll follow a company through the steps as they plan, realize, and deploy SAP S/4HANA.

Please note: There is additional learning material related to the topic of this course available on the SAP Learning site I Learning Journey Learning the Basics of SAP Fiori.

Self-paced since June 2, 2020
Language: English
Subtitles (auto-generated): Deutsch, English, Français, Español

Course information

Course Summary

With SAP Fiori, an enterprise can improve productivity, reduce operational costs, decrease user errors, and lower change requests by enabling users, whether employees or consumers, to work more efficiently. The SAP Fiori role-based, adaptive, simple, coherent, and delightful design principles have made system interaction more enjoyable and ready for the next-generation workforce.

Implementing SAP’s user experience strategy, however, is much more than simply activating standard SAP Fiori apps. It is critical to utilize all the tools, innovations, and best practice guidelines provided by the SAP Fiori design paradigm to get the best end-user experience, tailored for each enterprise.

It is therefore important that the user experience considerations should be part of the conversation from the very early stages, as customers prepare for their SAP S/4HANA transformation. In this course, we’ll follow the journey of a fictional company called ABC Corporation as they plan, realize, and deploy SAP S/4HANA, and we’ll look closely at the user experience-related topics throughout this journey. We’ll also describe how they can deliver an intelligent experience.

Week 1 will begin with the considerations during the planning phase, when ABC Corporation is evaluating the scope and budget for the SAP S/4HANA transformation.

In week 2, we’ll cover the considerations during the project implementation phase: the methodology, tasks, and resource profiles for the UX track within the project.

And in week 3, we’ll show how ABC Corporation can innovate even further by using intelligent technologies and the capabilities enabled by SAP Cloud Platform, such as machine learning, intelligent robotic process automation, and chatbots, to deliver an Intelligent Experience.

Join this course to understand the benefits of SAP Fiori, and how to plan and execute a transformation project as well as deploy intelligent technologies to create a great user experience.

Here is what some participants are saying about the course:

„Great course. Well done! Currently working on a big project migrating our SAP Receivables Management into S/4HANA. SAP Fiori will be used as our front end. Can’t wait to start. I have gained much more knowledge with this course.” read the original post

“Work with S4HANA and FIORI is a big change for people who knows SAP ERP, and this course help us to understand what need to study one herself and help customer to make a great implementation of migration or new installations. thanks.
I wish you think in continue with this courses for us with more examples and videos.” read the original post

„Hi, I would like to thank Shabeer and the team at openSAP for providing an innovative technique of learning through the use of personas. It resonates very nicely with what we do in our day to day work and brings it to life. Simple and easy to understand - great work overall. Please retain this methodology for other courses, wherever feasible. Thanks again.“ read the original post

“I loved the course, very fun and useful. I feel very motivated :). Muchas gracias a todo el equipo.” read the original post

“Amazing course. Really presented S4 HANA and the Intelligent Services in a smart and fast way” read the original post

“Excellent course and I find it more interactive as it was exhibited based on characters and situations. Thanks to all speakers for delivering this excellent and detailed course.” read the original post

“This Course Help Me to gain knowledge how customer thinking when select SAP S4/Hana” read the original post

“I really liked the way this course followed a real business scenario and considered the perspective of the key stakeholders in the process. It was also good to see examples and demonstrations rather than just PowerPoints.” read the original post

Course Characteristics

Course Content

Week 1: Plan – SAP Fiori UX for SAP S/4HANA
Week 2: Deliver - SAP Fiori UX for SAP S/4HANA
Week 3: Innovate - Creating Intelligent UX

Target Audience

  • Anyone embarking on an SAP S/4HANA Implementation
    • SAP customers
    • Business users
    • Key users
    • Services implementation partners
    • Project managers
    • UX architects
    • Functional consultants
    • Technical consultants

Course Requirements


Further Learning

enter image description hereCheck out our Inside SAP S/4HANA podcast series, available on Apple Podcasts, Spotify, and TuneIn.

About Further Content Experts

Isabell Widera

photo Isabell Widera

Isabell Widera is a UX technology architect, focusing on SAP Fiori, SAP S/4HANA, mobile applications, and other UX-driven technologies.

Isabell works as a global cross-industry consultant, and with the Support, Training, and Presales departments at SAP.

See her profile here

Andreanna Michaels

photo Andreanna Michaels

Andreanna Michaels is a business development manager with the User Experience and Mobile practice. Andreanna focuses on helping customers transform their SAP S/4HANA user experience with SAP Fiori and intelligent technologies.

See her profile here

Claus Burgaard

photo Claus Burgaard

Claus Burgaard is a UX and mobility architect with over 20 years of experience with SAP. Claus works closely with customers on implementations and has been part of the SAP Mission Control Center, supporting UX incidents and projects.

See his profile here

Hannes Defloo

photo Hannes Defloo

Hannes Defloo is a user experience consultant and architect, and part of the SAP S/4HANA Regional Implementation Group in Europe. His focus is on helping customers adopt SAP Fiori and SAP S/4HANA.

Hannes has worked as a consultant and supported the SAP Support, Training, and Presales departments since 2007. He has a strong background in development, integration, mobility, and SAP architecture.

See his profile here

Eliu Gonzalez

photo Eliu Gonzalez

Eliu Gonzalez is a UX and mobile consultant, focusing on UX implementations for SAP S/4HANA and ABAP/SAPUI5 custom development.

Eliu works closely with customers, helping them understand, use, and adopt the SAP UX, the SAP Mobile portfolio, and SAP Leonardo technologies.

See his profile here

Pedro Landaverde

photo Pedro LAndaverde

Pedro Landaverde is a UX and mobile consultant, focusing on achieving the intelligent experience through SAP Leonardo technologies, specifically robotic process automation.

Pedro has worked on all stages of SAP IRPA projects.

See his profile here

Milton Chandradas

photo Milton Chandradas

Milton Chandradas is an SAP Fiori UX architect with the NA UX and Mobility team.

Milton has a lot of experience working with SAP Cloud Platform and its various services, as well as cloud providers like AWS (certified solutions architect) and Microsoft Azure (certified Azure Security Technologies).

See his profile here

Leonardo Gómez

photo Leonardo Gomez

Leonardo Gómez is a UX architect, focusing on innovation services and intelligent technologies. Leonardo has a great deal of experience in SAP Cloud Platform, SAP Fiori, and machine learning.

See his profile here

Diego Jaramillo

photo Diego Jaramillo

Diego Jaramillo is a User Experience & Mobile consultant with experience in SAP S/4HANA implementations with UX and other innovative SAP solutions in the Americas region and LAC Digital Business Services. He is based in Bogotá, Colombia. Diego has been working with SAP products for more than 9 years, interacting with customers and the support, training, and consulting areas to help drive SAP S/4HANA adoption with UX and edge technologies.

See his profile here

Course contents

  • Week 1:

    Plan – SAP Fiori UX for SAP S/4HANA
  • Week 2:

    Deliver - SAP Fiori UX for SAP S/4HANA
  • Week 3:

    Innovate - Creating Intelligent UX
  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Final Exam:

    Good Luck!

Enroll me for this course

The course is free. Just register for an account on openSAP and take the course!
Enroll me now


Course End
Jun 02, 2020
Course Start
May 04, 2020


This course was rated with 4.51 stars in average from 1520 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Javier Giangrande

Javier Giangrande is an electronics engineer and magna cum laude MBA graduate who joined SAP in 2011.

He started in the Latin America & Caribbean Services area, where he led the Nearshore center, and two years later started running the Mobility Hub.

Javier is currently the delivery head for UX and Mobile Practice in Latin America & Caribbean. He is responsible for the consulting team that delivers UX and Mobile SAP solutions, and works for several UX and Mobile global initiatives.​

Shabeer Jameela

Shabeer Jameela is a member of the UX and Mobility practice, focusing on the go-to-market of UX and mobile services in the area of SAP S/4HANA, SAP Cloud Platform, and intelligent asset management.

Shabeer works closely with customers in implementation projects. He has worked in the UX and mobility domain since 1998.