External Workforce Management with SAP Fieldglass Track (2022 Edition)

Earn the External Workforce Management with SAP Fieldglass Certificate by joining this free online curriculum.

We've put together the External Workforce Management with SAP Fieldglass Track to help you get a deeper understanding of what SAP Fieldglass is. You’ll learn how it is used to manage and procure an external workforce and you’ll gain the skills you need to succeed.
You’ll discover the SAP Fieldglass solutions and the workflows within them, including contingent workforce transactions, services (statement of work) transactions, and analytics. In addition, you’ll get an introduction to the integration functionality, as well the important points to consider when building a Program Management Office to help manage an external workforce.

This track is not compatible with the mobile apps. To view this track on a mobile device, we recommend that you log in with a browser.

This course was retired in December 2022.

Self-paced since December 31, 2022
Language: English

Course information

Course is retired

This course was retired in December 2022.

Course Summary

SAP Fieldglass is SAP’s vendor management solution that simplifies the process of procuring, managing, and optimizing flexible workforces.

We've put together the External Workforce Management with SAP Fieldglass Track to help you get a deeper understanding of what SAP Fieldglass is. You’ll learn how it is used to procure an external workforce and you’ll gain the skills you need to succeed.

You’ll discover the SAP Fieldglass solutions and the workflows within them, including contingent workforce transactions, services (statement of work) transactions, and analytics, and get an introduction to the integration functionality.

You’ll also learn about the concept, purpose, and importance of a Program Management Office (PMO) for your external workforce program.

By the end of the track, you will be able to:

  • Explain the contingent workforce management industry
  • Demonstrate the process of contingent worker procurement, including the creation of job postings, work orders, and invoices
  • Map the service (statement of work) procurement workflow process, including creation, characteristics, clauses, fees, events, workers, and revisions
  • Explain how to run reports using the analytics functionality in SAP Fieldglass
  • Discuss the benefits, standards, and methods of transferring data to and from SAP Fieldglass
  • Evaluate an appropriate model for your external workforce management program

The track consists of three openSAP courses. To earn your External Workforce Management with SAP Fieldglass certificate, you’ll need to earn a record of achievement in each course. After you enroll on this track, you’ll see the required courses and your current completion status for each of them.

The External Workforce Management with SAP Fieldglass Certificate

The External Workforce Management with SAP Fieldglass Certificate proves that you have learned the basics of managing and procuring both contingent and services workers in SAP Fieldglass, as well as how to use the analytics and integration functions.

Characteristics

  • Open from: May 3rd, 2022
  • Language: English

Target Audience

  • Business decision makers
  • Current and future users of SAP Fieldglass
  • Anyone who wants to optimize external workforce management

Support and Feedback

For technical support or questions regarding tracks, please use the helpdesk button on the right-hand side of our site.

Once you've successfully completed the required courses, you’ll gain access to enter the track, where you can provide your feedback in the I like, I wish forum. You’ll also be able to complete our feedback survey.

Prerequisites

Once you log in, you'll see the three courses required to complete this track.

Further Learning

For further in-depth learning, we recommend that you check out the SAP Fieldglass Services and External Workforce learning journey.

Our courses cover everything from configuration and administration, advanced integrations, and advanced analytics. We also offer live sessions with access to training systems and opportunities to connect with subject matter experts.

And after taking these courses, you can also take the certification exam to become an SAP Certified Application Associate in SAP Fieldglass Services and External Workforce.

Course contents

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Learners

Current
Today
4,065
Course End
Dec 31, 2022
4,047
Course Start
May 03, 2022
7

Rating

This course was rated with 4.63 stars in average from 139 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.

Find out more in the certificate guidelines.

This course is offered by

Caitlin Nies

Caitlin Nies is a training and adoption manager for SAP Fieldglass. She delivers global SAP Fieldglass solutions for the external workforce and services procurement programs.

Caitlin has taken her passion for SAP Fieldglass and learning to focus on enabling others in a variety SAP Fieldglass topics. She has spent several years developing and delivering SAP Fieldglass trainings.

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Susannah Leong

Susannah Leong is a learning architect with SAP Training and Adoption based out of North America. She focuses on producing web-based training in SAP Enable Now and implementing existing course content into openSAP for the SAP Fieldglass application.

Prior to her current role, Susannah worked as an education and process analyst with the Application Support Operations team at SAP Fieldglass. She is well-versed in troubleshooting the SAP Fieldglass solution and creating just-in-time learning content.

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Summer Donnelly-Burns

Summer Donnelly-Burns is a Senior Knowledge Consultant for Product Learning at SAP. She develops both digital and instructor-led content for SAP Fieldglass customers and partners globally.

Summer has an aptitude for training delivery and learner development. Coupled with her background in recruitment and system implementation, she possesses the necessary skills and experience that encompass both application expertise and operational knowledge.

Summer holds a Master Trainer certification from The Association for Talent Development (ATD) and is a Certified Contingent Workforce Professional (CCWP) through Staffing Industry Analysts (SIA).

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Marc Mattson

Marc Mattson is a senior instructional designer on the Product Knowledge Development team. His focus is on eLearning development, specifically telling the story of SAP Fieldglass. Marc is a Certified Professional in Talent Development (formerly Certified Professional in Learning and Performance) through the Association for Talent Development.

Follow Marc on LinkedIn