This course was retired in December, 2022.

Course Summary

SAP Fieldglass is SAP’s vendor management solution that simplifies the process of procuring, managing, and optimizing flexible workforces.

We've put together the External Workforce Management with SAP Fieldglass Track to help you get a deeper understanding of what SAP Fieldglass is. You’ll learn how it is used to procure an external workforce and you’ll gain the skills you need to succeed.

You’ll discover the SAP Fieldglass solutions and the workflows within them, including contingent workforce transactions, services (statement of work) transactions, and analytics, and get an introduction to the integration functionality.

You’ll also learn about the concept, purpose, and importance of a Program Management Office (PMO) for your external workforce program.

By the end of the track, you will be able to:

• Explain the contingent workforce management industry
  
• Demonstrate the process of contingent worker procurement, including the creation of job postings, work orders, and invoices
  
• Map the service (statement of work) procurement workflow process, including creation, characteristics, clauses, fees, events, workers, and revisions
  
• Explain how to run reports using the analytics functionality in SAP Fieldglass
  
• Discuss the benefits, standards, and methods of transferring data to and from SAP Fieldglass
  
• Evaluate an appropriate model for your external workforce management program
  

The track consists of three openSAP courses. To earn your External Workforce Management with SAP Fieldglass certificate, you’ll need to earn a record of achievement in each course. After you enroll on this track, you’ll see the required courses and your current completion status for each of them.

The External Workforce Management with SAP Fieldglass Certificate

The External Workforce Management with SAP Fieldglass Certificate proves that you have learned the basics of managing and procuring both contingent and services workers in SAP Fieldglass, as well as how to use the analytics and integration functions.

Characteristics

• Open from: May 3rd, 2022
  
• Language: English
  

Target Audience

• Business decision makers
  
• Current and future users of SAP Fieldglass
  
• Anyone who wants to optimize external workforce management
  

Support and Feedback

For technical support or questions regarding tracks, please use the helpdesk button on the right-hand side of our site.

Once you've successfully completed the required courses, you’ll gain access to enter the track, where you can provide your feedback in the I like, I wish forum. You’ll also be able to complete our feedback survey.

Prerequisites

Once you log in, you'll see the three courses required to complete this track.

Further Learning

For further in-depth learning, we recommend that you check out the SAP Fieldglass Services and External Workforce learning journey.

Our courses cover everything from configuration and administration, advanced integrations, and advanced analytics. We also offer live sessions with access to training systems and opportunities to connect with subject matter experts.

And after taking these courses, you can also take the certification exam to become an SAP Certified Application Associate in SAP Fieldglass Services and External Workforce.