SAP is embedding design thinking into its software innovation and development practice. You can benefit from SAP’s experience in the application of design thinking by taking part in this course, *Developing Software Using Design Thinking*.
Self-paced
Language: English

Course information


Course Summary

You may have heard the exciting stories about design thinking and wondered what it is and whether it is for you. In this course, you will experience design thinking. To start down the path toward innovative solutions, focus on the problem first: Develop empathy for your users by “putting yourself in their shoes”, and further understand their perspectives by defining a point-of-view statement. From there, you will start generating ideas and then move on to building low-resolution prototypes, which you can take back to your users for feedback. This will prepare you for the deliver phase, where you will learn how design thinking is connected to lean principles and single-piece processing.

Although design thinking can be applied to a wide range of problem contexts, we focus specifically on its application to software development. The course uses easy-to-understand, real-world examples, and allows you to collaborate with fellow students on a real-life challenge. Welcome to the course and we hope you enjoy the journey!

Course Flow per Week

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Course Characteristics

  • Course language: English
  • Starting from: February 28, 2017, 09:00 UTC. (What does this mean?)
  • Course end: April 26, 2017, 09:00 UTC
  • Duration: 7 weeks
  • Effort for group work: Getting Started: 40 minutes. Weeks 1-6: 3-5 hours per course week. Final Steps: 60-90 minutes.

Course Content

  • Getting Started: Course preparation including group building
  • Week 1: Overview of Design Thinking
  • Week 2: Empathy Phase
  • Week 3: Define Phase
  • Week 4: Ideate Phase
  • Week 5: Prototype & Test Phases
  • Week 6: Deliver Phase
  • Final Steps: Finalizing team peer review activities

Target Audience

  • Anyone interested in Design Thinking
  • Software professionals
  • University students

Working in Groups

Design thinking is best learned in practice with others, rather than just in theory and on your own. Therefore, in addition to a regular openSAP course, this course offers a limited number of participants the opportunity to take part in group work for a more complete design thinking experience. You’ll be able to collaborate with other design thinking beginners either in person or virtually and work together on a design challenge. Each week’s exercise will be reviewed by an experienced design thinking coach, and will give you the opportunity to improve your techniques as a team.

You can apply for one of the available places during the Getting Started week.

Unfortunately, if you don’t get the chance to participate in the group exercise, you won’t be able to earn a record of achievement for the course. Nevertheless, you can still watch the videos, do the assignments, and earn a confirmation of participation.

About the Instructors

Dr. Moritz Gekeler

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Design Strategist, Design and Co-Innovation Center, SAP

As a member of the Design and Co-Innovation Center at SAP Moritz leads strategic design and co-innovation projects with customers from various industries. He facilitates the design process, hosts workshops and conducts deep dive research sessions. Moritz has a strong background in strategic design thinking, design facilitation and teaching. Before joining SAP he worked for the HPI School of Design Thinking and for the futures studies department of Daimler AG. On the side he is regularly engaged as a lecturer at various universities teaching design theory and innovation strategy.

Jochen Guertler

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Strategic Design Consultant, Design and Co-Innovation Center, SAP

In his role as strategic design consultant Jochen setups and runs Design Thinking workshops and projects with SAP customers. Besides that he is an business coach and also teacher at the School of Design Thinking at the Hasso Plattner Institute in Potsdam. Jochen is co-author of two books about Design Thinking and loves to use Design Thinking also as motivation for people and teams to grow and learn also on a personal level.

George Kembel

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Global Director and Co-Founder, Stanford d.school

George is an entrepreneur and investor turned educator. He co-founded the d.school and now leads its global effort. Passionate about nurturing the creative potential of others, George spends his time working with students, teachers, leaders, and investors to unlock the latent innovative capacity of their teams and organizations.

Course contents


  • Getting Started:

    Course Preparation Week
  • Week 1:

    Overview of Design Thinking
  • Week 2:

    Empathy Phase
  • Week 3:

    Define Phase
  • Week 4:

    Ideate Phase
  • Week 5:

    Prototype & Test Phases
  • Team Peer Assessment

  • Week 6:

    Deliver Phase
  • Final Steps:

    Finalizing team peer review activities
  • I Like, I Wish:

    We Love Your Feedback … And Want More

Enroll me for this course


If you would like to enroll for this course, there are no formal prerequisites or limitations. The course is free and open for everyone. Just register for an account on openSAP and go for the course!

Enroll me now

This course was held from Feb 28, 2017 through Apr 26, 2017.

8891 learners enrolled.

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