Join this free open online course to learn how you can benefit from the automation of business processes using machine learning, prepare for the future using predictive analytics, and operate your intelligent cloud ERP hands-free based on natural language interaction.

Self-paced since December 6, 2018
Language: English
Subtitles (auto-generated): Deutsch, Français, Español

Course information

Course Summary

Never before have we seen such disruption as in today`s economy. Surviving in this market is a constant struggle, and to do this, companies need to transform into an intelligent enterprise that innovates faster than the competition. Innovative technologies can serve as the backbone to continuously reinvent customer experience, accelerate productivity, and use analytics to make the right data-driven decisions.

SAP S/4HANA Cloud is SAP`s flagship intelligent cloud ERP that provides customers with the broadest and deepest AI-powered functionality on the ERP market. With this intelligent cloud ERP, companies can foresee developments early on and take appropriate actions even before situations arise. Not only that, over the next three years, we have set the goal to automate half of all ERP business processes. To top it off, it is the first hands-free ERP solution the world has ever seen. Using the natural language interaction capability of SAP CoPilot, our digital assistant, users can operate and interact via voice instead of typing in commands.

In the first week of this course, we’ll set the foundation and provide information on our key pillars for intelligence, such as automation primarily achieved by machine learning, and digital user experience. After setting the scene, we’ll present several use cases across LoBs that showcase the built-in intelligence in SAP S/4HANA Cloud. In the second week, you’ll hear how our intelligent technologies, such as machine learning, predictive analytics, and natural language interaction, can be used in practice in the areas of finance, procurement and EPPM. In the third week, we’ll conclude the use cases with the areas of sales and manufacturing.

Completing the course, you’ll learn in detail how innovative technologies such as machine learning, predictive analytics, and digital user experience using SAP CoPilot can be utilized in practice to gain an intelligence edge over the competition.

Here is what some participants are saying about the course:

  • "Hello everyone! Thanks for the opportunity to learn. I have just started my SAP journey and I am fascinated. It is simply amazing where we are at when it comes to technology and what is possible. The road map parts of the presentations fill me with childlike joy, they make me think I should be out there selling SAP to customers. The efficiency is mind boggling, the whole product hits the workplace workflow like a hammer, nothing will remain the same in the short to medium timespan. S/4HANA cloud iERP is the future, everyone who is not using it will be left in the dust. I am thoroughly impressed. Thanks to everyone who made the course possible and my commendations to the dev team." Read the original post

  • "A good comprehensive course on SAP Intelligent ERP – I like this course because it has very well covered the concepts of SAP intelligent ERP. The use cases and demos presented are very useful in understanding the concepts. The discussions on some of the topics are very informative. I wish to learn further on this topic. I wish to thank Mr Frank Densborn and his team for their excellent efforts in presenting this course. All the best wishes to the team and all the participants." Read the original post

  • "Hi all, a BIG THANK YOU, for team for lovely teachings so far so good its new insights for me, ML and Predictive Analysis and SAP cash application and SAP CoPilot and SAP realspend. All these topics well explained and fascinated me to learn more... once again Thank you" Read the original post

Course Characteristics

Course Content

Week 1: The Future Is Here: Intelligent ERP
Week 2: Use Cases in Finance, Procurement, and Project Management
Week 3: Use Cases in Sales and Manufacturing
Week 4: Final Exam

Target Audience

  • Solution architects, application architects, technical consultants, project managers
  • SAP partners and customers
  • Anyone interested in the topic of cloud ERP and innovative technologies such as machine learning and natural language processing

Development Systems

You do not need access to an SAP S/4HANA system in this course. However, we realize that many of you will be interested in getting hands-on experience, based on the instructions in the course. We’ve therefore prepared some documents that summarize the steps needed to access the systems. These documents will be available in the learning material of the respective course weeks.

Further Learning

Further LearningFor further learning, we recommend that you check out the SAP S/4HANA Cloud learning journeys.

Further Information from SAPPHIRE NOW:

Course contents

  • Week 1

  • Week 2

  • Week 3

  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Final Exam:

    Good Luck!
  • SAP Learning Hub Discount

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Course End
Dec 06, 2018
Course Start
Nov 07, 2018


This course was rated with 4.34 stars in average from 1068 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Frank Densborn

Frank Densborn is a product manager for SAP S/4HANA Cloud. He has been with SAP for 14 years and has held various roles in development, education, support, and product management.

Frank is well known to the SAP community through his SAP Press books, blogs, conference presentations, webinars, “The Data Migration Guys” YouTube podcast, and articles.

Ulrich Hauke

After working in research and education, Ulrich Hauke joined SAP in 1997. He has held various positions as a product manager, project manager, and senior development manager. Ulrich has extensive knowledge of Financials, CRM, and ERP. Today he is a vice president in Product Management for SAP S/4HANA for Finance. He holds a degree in software and hardware engineering and a degree in industrial engineering. 

Follow his blog posts

Katharina Hellmich

Katharina Hellmich is part of SAP S/4HANA Cloud Product Management & Co-Innovation team.

She is responsible for the creation of core product assets, as well as, the internal and external roll-out and enablement of SAP S/4HANA. In addition, she also engages in Co-Innovation in order to actively shape product development.

As a product manager, Katharina has a strong focus on Sourcing & Procurement and is passionate about new technologies that deliver superior business value.

Katharina`s profile on LinkedIn
Follow Katharina on Twitter

Oren Shatil

Oren Shatil is a vice president in the SAP S/4HANA Product Success, Co-Innovation and Content team in Palo Alto.

Oren heads the Frontrunner team for SAP S/4HANA innovation adoption. He drives the adoption of automation and analytics along end-to-end business processes in SAP S/4HANA.

Thomas Reiss

Thomas Reiss is vice president of SAP User Experience Product Management, focusing on the adoption of innovations such as SAP Fiori and SAP CoPilot in SAP applications. Thomas joined SAP in 1993 as a developer and has had various leadership roles in development since 1995. Prior to joining SAP, Thomas spent two years as a developer in computer security at BASF AG. He holds a PhD and an MA in Electrical and Information Sciences from the University of Cambridge, England.

Follow Thomas on SAP Community

Bert Schulze

Bert Schulze is a vice president and senior member of the SAP S/4HANA Product Management team, where he drives co-innovation and product content with customers and partners for SAP’s flagship product, SAP S/4HANA. Bert also oversees SAP S/4HANA customer care expert programs.

In his role, he closely cooperates with customers and partners as well as analysts to assess market requirements and interweave with the SAP S/4HANA strategy and portfolio. Bert’s broad experience working with clients in different roles including head of product management, cloud strategist, business developer, and head of international sales teams help him to analyze and transfer market and client demand directly into product success.

Bert started his professional career in a start-up, where he took responsibility for product engineering, customer projects success, and customer enablement.

Follow Bert on LinkedIn or on Twitter

Yannick Peterschmitt

Yannick Peterschmitt is Senior Director in the SAP S/4HANA Product Management team. He is leading a team of software professionals in in charge of core product assets, stakeholder enablement, and co-innovation programs.

Before joining Product Management, he was in the field organization and held different positions in consulting, presales, business development and solution management.

Yannick is coming from France and has graduated from a business school in Paris.

Corina Kinzel

Corina Kinzel is a product manager and part of the SAP S/4HANA Product Success, Co-Innovation & Content team. ​

She drives end-to-end internal, partner, and customer enablement with user-centric content across different formats such as blogs, videos on YouTube, webinars as part of the quarterly SAP S/4HANA Cloud Early Release Series, and the "Inside SAP S/4HANA" podcast. ​

To accelerate SAP S/4HANA adoption and help SAP customers become an Intelligent Enterprise, Corina works with product and technical experts to create product enablement content. In her role, she focuses on enterprise portfolio and project management, where she drives awareness both internally and externally.

Learn more about SAP S/4HANA Enablement and follow Corina on SAP Community | Twitter |and LinkedIn.

Orla Cullen

Orla Cullen is a solution manager for SAP Analytics Cloud. She has been working with and on many SAP applications since 2003. In the last 12 years, her main focus has been on analytics, in particular the areas of augmented BI and machine learning. 

Orla currently drives the roadmap, enablement, and communication of the quarterly releases for SAP Analytics Cloud, and manages external events for analytics across SAP.

Follow Orla on SAP Community | Twitter | LinkedIn

Matthias Haendly

Matthias Haendly leads the Incubation domain in SAP S/4HANA Product Management. Incubation is about embracing new concepts and driving them holistically to become mainstream business. His focus is currently on building the intelligent ERP by identifying and driving machine-learning use cases and conversational applications into SAP S/4HANA.   Matthias has been with SAP for 25 years. He has held various roles, from development to development management, and quality & product management to product marketing in areas such as business applications (Warehouse Management, Supply Chain & Employee Self-Services), integration platforms, technology adoption, and IT management. He has worked mostly out of SAP headquarters in Walldorf, Germany, as well as in Palo Alto, CA, USA. His work is constantly driven by the desire to increase the value SAP enterprise solutions bring to our customers.

Raghu Banda

Raghu Banda is a product expert in the SAP S/4HANA Product Management team. He is responsible for product management topics in the area of machine learning and predictive analytics, including the product definition, strategy, and roadmap.

Raghu has been in the IT space for over 25 years, of which 20 years were with SAP in various capacities as a developer, architect, consultant, and product manager. He recently co-authored a book for SAP PRESS on Machine Learning with SAP S/4HANA and is an accomplished speaker, presenting at various SAP conferences. Raghu has also been hosting a bi-weekly podcast on Machine Learning with SAP S/4HANA since Q1 2021.

Follow Raghu on SAP Community | Facebook | Twitter | LinkedIn | Instagram | Anchor

Yan Liang

Yan Liang is a senior director of Product Management, SAP Intelligent Robotic Process Automation for SAP S/4HANA Cloud. She started her career at SAP in software development and now leads SAP Intelligent Robotic Process Automation for SAP S/4HANA Cloud.​

Yan drives the product strategy for automation best practices with both a technical and a business mindset, helping customers accelerate their enterprise digital transformation journey.