Join this free online course to learn more about specific modules in the SAP Fieldglass solution and the workflows within them, including contingent workforce transactions, services (statement of work) transactions, and analytics, and get an introduction to the integration functionality.

Language: English
Subtitles (machine-translated): Deutsch, Français, Español

Course information

Course Summary

This course is designed to enable you to dive deeper into the SAP Fieldglass solution and discover how you can effectively utilize the contingent, services, analytics, and integration functions in more detail.

By the end of the course, you’ll be able to:

  • Describe related key terms and possible business cases for contingent and services modules
  • Recount the contingent workforce business process, including job postings, work orders, time and expense sheets, and invoicing
  • Map the service (statement of work) procurement workflow process, including creation, characteristics, clauses, fees, events, workers, and revisions
  • Explain how to run reports using the analytics functionality in SAP Fieldglass
  • Discuss the benefits, standards, and methods of transferring data to and from SAP Fieldglass

You’ll also have the opportunity to practice some of the transactions demonstrated in this course using online simulations.

Course Characteristics

Course Content

Week 1: Contingent Workforce Transactions
Week 2: Services Transactions
Week 3: Analytics
Week 4: Introduction to Integrations
Week 5: Final Exam

Target Audience

  • SAP Fieldglass customers and prospects
  • Current and future users of SAP Fieldglass
  • Business decision makers
  • Anyone who wants to learn more about how the many functionalities of SAP Fieldglass work

Course Requirements

No prior experience with SAP Fieldglass is necessary.

Course Recommendations

This is SAP Fieldglass

About Further Content Experts

Marc Mattson

March Mattson pic

Marc Mattson is a senior instructional designer on the SAP Training and Adoption team. His focus is on eLearning development, specifically telling the story of SAP Fieldglass. He is a Certified Professional in Talent Development (formerly Certified Professional in Learning and Performance) through the Association for Talent Development.

Follow Marc on LinkedIn

Course contents

  • Week 1:

    Contingent Workforce Transactions
  • Week 2:

    Services Transactions
  • Week 3:

  • Week 4:

    Introduction to Integrations
  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Final Exam:

    Good Luck!

Enroll me for this course

The course is free. Just register for an account on openSAP and take the course!
Enroll me now


Course End
Mar 30, 2021
Course Start
Feb 22, 2021


This course was rated with 4.55 stars in average from 433 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Caitlin Nies

Caitlin Nies is a training and adoption manager for SAP Fieldglass. She delivers global SAP Fieldglass solutions for the external workforce and services procurement programs.

Caitlin has taken her passion for SAP Fieldglass and learning to focus on enabling others in a variety SAP Fieldglass topics. She has spent several years developing and delivering SAP Fieldglass trainings.

Follow Caitlin on LinkedIn

Mykie Hardy

Mykie Hardy is a senior learning architect on the SAP Training and Adoption team. With previous experience as an implementation consultant, her area of expertise is around the SAP Fieldglass solution, industry best practices, and configuration.

Mykie has worked in both North America and EMEA, so she brings a global perspective. She is a Certified Professional in Instructional Design through the Association for Talent Development.

Follow Mykie on LinkedIn

Daniela Malveiro

Daniela Malveiro-Clark is a senior learning architect in SAP Training and Adoption. She is a senior trainer, facilitating instructor-led trainings on SAP Fieldglass for customers, partners, and employees. 

Daniela is also a subject matter expert for SAP Fieldglass, providing guidance and expert knowledge on the solution. She is CCWP-qualified and has over 15 years of industry experience.   

Susannah Leong

Susannah Leong is a learning architect with SAP Training and Adoption based out of North America. She focuses on producing web-based training in SAP Enable Now and implementing existing course content into openSAP for the SAP Fieldglass application.

Prior to her current role, Susannah worked as an education and process analyst with the Application Support Operations team at SAP Fieldglass. She is well-versed in troubleshooting the SAP Fieldglass solution and creating just-in-time learning content.

Follow Susannah on LinkedIn

McKenzie Sewell

McKenzie Sewell is a learning architect for SAP Training and Adoption. Her focus is on training and content development for the SAP Fieldglass solution. McKenzie is a certified Association for Talent Development (ATD) Master Trainer.

Follow McKenzie on LinkedIn

Nicole Scotland-Hall

Nicole Scotland-Hall is the senior learning architect in APJ and creates global content for customer and partners of SAP. She facilitates all SAP Fieldglass learning offerings in APJ and bespoke Program Enablement workshops for customers.

Nicole is passionate about SAP Fieldglass and the benefits it can bring to external workforce programs. She is certified as a Contingent Workforce Professional (CCWP) and SOW Management Expert through Staffing Industry Analysts (SIA). Nicole is also certified by The Association for Talent Development (ATD) as a Master Trainer.

Follow Nicole on LinkedIn