Join this free online course to learn about SAP Fieldglass, SAP’s vendor management solution that simplifies the process of procuring, managing, and optimizing flexible workforces.
Language: English
Subtitles (machine-translated): Deutsch, Français, Español

Course information

Course Summary

At SAP Fieldglass, we provide the market-leading vendor management solution (VMS) that simplifies the process of procuring, managing, and optimizing flexible workforces. We pride ourselves in putting the customer first and reimagining how work gets done.

This course is a high-level introduction to SAP Fieldglass. It is designed to provide the foundational industry knowledge necessary to help you better understand SAP Fieldglass, its customers, its organizational structure, and the role each employee plays in making SAP Fieldglass the industry-leading VMS.

By the end of the course, you will be able to:

  • Explain the contingent workforce management industry
  • Differentiate between a contingent and a services worker
  • Describe the role a PMO/MSP plays in managing a contingent workforce
  • Identify what makes SAP Fieldglass the VMS industry leader
  • Explain the role each department plays within SAP Fieldglass to make it the industry leader

Here is what some participants are saying about the course:

"I Like... the humor in the first videos.." read the original post

“This is SAP Fieldglass.” read the original post

"Really good introduction leaves us hungry for more!" read the original post

Course Characteristics

  • Starting from: June 22, 2020, 09:00 UTC. (What does this mean?)
  • Duration: The course is open for 4 weeks
  • Effort: 2-3 hours in total
  • Course assignment: You can take the course assignment at any time whilst the course is open.
  • Course closure: July 21, 2020, 09:00 UTC
  • Course language: English
  • How is an openSAP course structured?

Course Content

Unit 1: Staffing and Services Procurement
Unit 2: Vendor Management Systems
Unit 3: The Program
Unit 4: Contingent Worker Procurement in SAP Fieldglass
Unit 5: Services Procurement
Unit 6: Services Procurement in SAP Fieldglass
Unit 7: Worker Profile Management in SAP Fieldglass

Target Audience

  • Business decision makers
  • Anyone who wants to learn more about how the SAP Fieldglass solution optimizes external workforce procurement.

Course Requirements

No prior experience with SAP Fieldglass is necessary.

Further Learning

enter image description hereFor further learning, we recommend that you check out the SAP Fieldglass Services and External Workforce learning journey.

About Further Content Experts

Marc Mattson


Marc Mattson is a senior instructional designer on the Product Knowledge Development team. His focus is on eLearning development, specifically telling the story of SAP Fieldglass.

He is a Certified Professional in Talent Development (formerly Certified Professional in Learning and Performance) through the Association for Talent Development.

Follow Marc on LinkedIn

Course contents

  • Course

  • I Like, I Wish:

    We Love Your Feedback … And Want More

Reactivate this course

You can access all graded assignments and earn a Record of Achievement with openSAP, course reactivation option. Learn more or reactivate now!

Enroll me for this course

The course is free. Just register for an account on openSAP and take the course!
Enroll me now


Course End
Jul 21, 2020
Course Start
Jun 22, 2020


This course was rated with 4.51 stars in average from 1520 votes.

Certificate Requirements

  • Gain a record of achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a confirmation of participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Karina Kirstein

Karina Kirstein is a CCWP and SOW Management Expert and SAP Fieldglass Partner Program Strategy lead. Her focus is on creating the end-to-end partner curriculum within the full program lifecycle, from sales to delivery. 

Karina joined SAP Fieldglass in 2010 and has held various positions across the organization, including operations consultant, account manager, and senior learning consultant. She has supported customers with their external program goals and initiatives, created, facilitated, and produced solution training, and delivered workshops to help clients focus on key program functions to identify the current and future needs of their program.

Caitlin Nies

Caitlin Nies is a product knowledge development manager for SAP Fieldglass. She spent several years delivering global SAP Fieldglass solutions for external workforce and services procurement programs.

Caitlin has taken her passion for SAP Fieldglass and learning to focus on enabling others in a variety SAP Fieldglass topics. She has spent several years developing and delivering SAP Fieldglass trainings.

Follow Caitlin on LinkedIn

Kaitlin Gorman

Kaitlin Gorman is a senior learning consultant for SAP Fieldglass. Her focus is on facilitating and developing virtual live classroom trainings and eLearnings.

Kaitlin is an experienced consultant with a demonstrated history of working in the tech industry. She is also a Certified Contingent Workforce Professional.

Daniela Malveiro

Daniela Malveiro-Clark is a senior consultant in Product Knowledge and Development for SAP. She is a senior trainer, facilitating instructor-led trainings on SAP Fieldglass for customers, partners, and employees. 

Daniela is also a subject matter expert SME for SAP Fieldglass, providing guidance and expert knowledge on the application. She is CCWP-qualified and has over 15 years of industry experience.   

Summer Donnelly

Summer is a Senior Consultant in Product Knowledge and Development for SAP. She is a Senior Trainer facilitating instructor-led trainings on SAP Fieldglass for Customers, Partners and employees. 

Summer is also an SME for SAP Fieldglass providing guidance and expertise knowledge on the application.   She is CCWP qualified.  

Nicole Scotland-Hall

Nicole Scotland-Hall is passionate about the SAP Fieldglass application and the benefits it can bring to your external workforce program. As the senior learning consultant in APJ, she creates global content for use by SAP customers and partners. 

Nicole facilitates all SAP Fieldglass learning offerings in APJ and bespoke program enablement workshops for our customers. She is certified both as a Contingent Workforce Professional (CCWP) and SOW Management Expert through Staffing Industry Analysts (SIA).

Follow Nicole on LinkedIn

Susannah Leong

Susannah Leong is a learning consultant based out of North America. Her focus is on producing Web-based training in SAP Enable Now and project managing existing course content implementation into openSAP.

Susannah is a new member of Learning Services. Prior to this, she worked for over five years on the SAP Fieldglass Application Support Operations team. She is well versed in troubleshooting the SAP Fieldglass application and creating just-in-time learning content.

Follow Susannah on LinkedIn

Your request has been sent to our support team, and will be answered as soon as possible.

Thank You!

Oops something went wrong.