Join this free online course to learn about the proven design thinking methodology. Immerse yourself in activities that will help you practice in-demand skills based on real-life opportunities and strengthen your capacity for innovation, problem solving, and creativity.

October 4, 2021 - November 2, 2021
Language: English

Course information

Course Summary

With rising need for digital tools and processes, new technologies, new business models, and new ways of working, we have to develop new skills to be able to thrive in a post-pandemic reality. While upskilling on the latest technology trends is key for selected roles, every individual, regardless of their function and background, should be enabled on a set of emerging skills that have made their way to the top of the most in-demand skills. Skills such as problem-solving, critical thinking, creativity, and innovation are going to be in increasing demand in the future, and a strategic priority for individuals and organizations alike.

In this course, you’ll be introduced to the proven design thinking methodology and can immerse yourself in activities that will help you practice in-demand skills based on real-life opportunities to strengthen your capacity for innovation, problem solving, and creativity . The first section of the course will focus on the problem space, helping participants to unpack, discover, and frame a problem, leveraging powerful techniques such as Persona, Customer Journey Map, and How Might We. In section two, we’ll focus on the solution space, learning proven ideation along with prototyping and testing techniques in order to craft a user-centric solution and bring it to life.

Can’t wait to pick up new skills? You can learn the basics of sketching and how to present your ideas visually in the course Be Visual! Sketching Basics for IT Business (Edition Q4/2021). It starts October 27 and enrollment is now open.

Course Characteristics

  • Starting from: October 4, 2021, 09:00 UTC. (What does this mean?)
  • Duration: The course is open for 4 weeks
  • Effort: 3 hours in total
  • Course assignment: You can take the course assignment at any time whilst the course is open.
  • Course closure: November 2, 2021, 9:00 UTC
  • Course language: English
  • How is an openSAP course structured?

Course Content

Section 1: The Problem Space
Section 2: The Solution Space

Target Audience

Innovation is for everyone: Whether you are preparing for your career, a working professional, or an entrepreneur, become a champion of innovation in your respective organizations and networks. Building and fostering in-demand skills such as complex problem solving, critical thinking, and creativity is a key differentiator for working professionals of all fields and seniority levels, as well as students preparing to enter the workforce, especially in a post-pandemic world.

Course Requirements

You should be open to experience and actively learn innovation methodologies in a virtual environment.

Course contents

  • Section 1:

    The Problem Space
  • Section 2:

    The Solution Space
  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Course Assignment:

    Good Luck!

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The course is free. Just register for an account on openSAP and take the course!
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Learners enrolled: 7671

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.

Find out more in the certificate guidelines.

This course is offered by

Sharif Maghraby

Sharif Maghraby has been leading the delivery of 'SAP Innovate to Win', a global innovation enablement and coaching service, since 2018. He has successfully led the design and delivery of more than 100 in-person and virtual workshops that have resulted in the design and development of over 300 prototypes. An ICF accredited coach (ACC), Sharif focuses on the areas of innovation, communication, and creative leadership, and applies the latest practices from design thinking, business model innovation, systemic coaching, and positive psychology to empower people to co-create innovative solutions that generate value for internal and external stakeholders.

Sharif holds a BA in Mass Communication and a postgraduate degree in New Media Studies from Vancouver Film School. He loves to design, develop, and produce compelling stories that motivate people towards positive and creative action.

Fabienne Oswald

Fabienne Oswald is an enthusiastic design thinker, passionate about innovation methodologies, human connection, and digital skills, and enabling individuals and organizations to innovate and co-create.

In addition to her role as innovation coach at SAP Innovate to Win, Fabienne also heads Marketing and Communications at the SAP Training and Development Institute. In her capacity as an innovation coach she empowers individuals and organizations, drawing on the principles of the latest innovation methodologies.