Intelligent Spend Management Using SAP Concur (Repeat)

Join this free online course to learn how you can simplify, automate, and streamline spend management processes with SAP Concur.

This course was retired in October, 2023.

Self-paced since June 8, 2022
Language: English
Subtitles (auto-generated): Deutsch, English, Français, Español

Course information


This course was retired in October, 2023.

Course Summary

Second only to salaries, Travel and Expense is the largest operational cost a business confronts, and it is the most difficult to manage. Employee-initiated spend – monies originating from and controlled by the employee in the service of their role or job function – has shifted buying decisions from finance teams to individuals. Employees have more power over spending decisions, with less oversight than ever before. Organizations with manual or disparate processes often have limited visibility into when and where spend happens. This leads to finance teams spending their time tracking expenses instead of proactively influencing how their budgets can deliver the most impact.

This course will demonstrate how SAP Concur's powerful, industry-leading products and ecosystem of diverse partner applications simplify, automate, and streamline spend management processes. SAP Concur's combined solutions help organizations reduce complexity, increase productivity and employee satisfaction, and see spending clearly.

In this course, you’ll follow the lifecycle of spend: before spend, during spend, and after spendIn each of these stages, you’ll learn how SAP Concur's combined platform is applied to spend management processes. You’ll discover how to customize these solutions to your unique company requirements. And finally, you’ll have an opportunity to interact with the products in a simulated environment.

Here is what some participants are saying about the course:

  • "I like the layout of the course with the videos each week and the activities. I wish that the activities were more involved so we could get more hands on experience in the system" Read the original post

  • "I like that there were parts of the course that were interactive, and that there were weekly exercises." Read the original post

  • "It was nice to see the example scenarios and then be able to walk through them again in the demos." Read the original post

  • "I like the way SAP handles everything from beginning till the end.
    I wish to get my hands dirty by engaging myself in applying this learning in the real SAP Concur expense portal." Read the original post

  • "I like the structure of the courses illustrating with many videos which provides better understanding than bullet point
    I wish this course could have been updated with the new Concur Global Pay solution with Bambora and Western union third provider." Read the original post

Disclaimer: Throughout this course, you will be exposed to scenarios that depict activities in a non-Covid19 environment. Depending on when you take this course, these stories may not match your current circumstances. Normal conditions will return again, thus the scenarios were written to reflect this.

Course Characteristics

Course Content

Week 1: Manage Spend Before It Happens
Week 2: Capture Spend as It Happens
Week 3: Capture Spend Using Expense
Week 4: Process Spend After It Happens
Week 5: Final Exam

Target Audience

  • Accounting and finance leaders
  • Business decision makers and influencers
  • Travel managers
  • Administrators

Course Requirements

An understanding of one or more of the following:

  • Your company's AP process
  • Your company's current expense submittal and payment processes and policies
  • Your company's Travel and Expense challenges

Hands On

At the end of each week, you’ll have the opportunity to explore and interact with the products demonstrated in this course. The hands-on component will allow you to discover firsthand the ease of use, customization and flexibility of our products to meet your unique needs.

About Content Experts

Nicole DaPron

Nicole DaPron

Nicole DaPron is a senior activation coach for SAP Concur. She assists customers through the implementation process to configure Concur Travel for integration to Concur Travel & Expense within Service Delivery. Her focus is on core Travel for standard and professional platforms including integrated Concur Request.
With over 25 years of experience in the corporate travel industry, Nicole has worked at five major TMCs. She is working on various travel initiatives, process development, and TMC relationship building as a senior resource.
Follow Nicole on LinkedIn

Jacque Akers

Jacque Akers

Jacque Akers is a senior educational consultant at SAP Concur. She offers training to internal partners and customers on both advanced back-office configurations and end-user experiences.
Jacque has a big passion for SAP Concur solutions. She spent several years as a customer, implementing and administering SAP Concur with multiple companies in different industries, both domestic and global. She went on to become a senior implementation project manager with SAP Concur, enabling customers with Expense, Request, and Invoice on both SAP Concur platforms. Jacque was also an SAP Catalyst for many years.

Denise Roseberry

Denise Roseberry

Denise Roseberry is a travel activation coach in mid-market for SAP Concur. Her focus is on Travel and Request.
Denise had been implementing Concur Travel for over five years. Request is one of her areas of expertise, and she has a deep knowledge and understanding of how it integrates with Travel.
Follow Denise on Facebook and LinkedIn

Connie Hoen

Connie Hoen

Connie Hoen is the program director for Global Audit Services at SAP Concur. She works with the executive leadership of the global service centers to ensure compliance is being met for all existing clients. She is also engaged by SAP Concur sales/distribution teams to provide expert feedback and industry best practices to prospects as part of the sales process.
Connie also supports the focus around fraud and anomalies by attending and presenting at global compliance control events. Prior to joining the team in Minnesota, Connie worked as a manager of expense report auditing at Gelco Information Networks.

Aaron Stevens

Aaron Stevens

Aaron Stevens is a mid-market activation coach for SAP Concur. His focus is on core Expense and Invoice with best practices and enhanced configuration.

Previous Version of This Course:

Previous version of this course is available here:
Intelligent Spend Management Using SAP Concur (November 9 through December 15, 2021)

Course contents

  • Course content no longer available

  • Week 1:

    Manage Spend Before It Happens
  • Week 2:

    Capture Spend as It Happens
  • Week 3:

    Capture Spend Using Expense
  • Week 4:

    Process Spend After It Happens
  • I Like, I Wish:

    We Love Your Feedback … And Want More
  • Final Exam:

    Good Luck!

Enroll me for this course

The course is free. Just register for an account on openSAP and take the course!
Enroll me now


Course End
Jun 08, 2022
Course Start
May 03, 2022


This course was rated with 4.42 stars in average from 152 votes.

Certificate Requirements

  • Gain a Record of Achievement by earning at least 50% of the maximum number of points from all graded assignments.
  • Gain a Confirmation of Participation by completing at least 50% of the course material.
  • Gain an Open Badge by completing the course.

Find out more in the certificate guidelines.