We live in an Experience Economy and this completely changes the game for everyone; flipping businesses upside down and turning spotlights on the human experience. To avoid disruption companies need to learn how to manage experiences and as a result reimagine business models, business process and the way work is done. Discover how companies can thrive in this new economy on this podcast show. Experience matters; experience is everything.
How Companies Can Use Data to Achieve Superior Customer and Employee Experience
Filetype: MP3 - Size: 28.92MB - Duration: 31:34 m (128 kbps 48000 Hz)
How Grundfos is Pioneering the Future of B2B Customer Experience
Filetype: MP3 - Size: 26.84MB - Duration: 29:17 m (128 kbps 48000 Hz)
Guest: Dr. Martin Kotula – Global VP & Head of Value Advisory for Spend Management, SAP
Filetype: MP3 - Size: 35MB - Duration: 38:12 m (128 kbps 48000 Hz)
Jessica Sharman, Head of the North America XME Value Advisory team.
Filetype: MP3 - Size: 23.66MB - Duration: 25:37 m (128 kbps 48000 Hz)