A Podcast Series by SAP

We live in an Experience Economy and this completely changes the game for everyone; flipping businesses upside down and turning spotlights on the human experience. To avoid disruption companies need to learn how to manage experiences and as a result reimagine business models, business process and the way work is done. Discover how companies can thrive in this new economy on this podcast show. Experience matters; experience is everything.

Episode 12: How Companies Can Use Data to Achieve Superior Customer and Employee Experience

15-01-2020

How Companies Can Use Data to Achieve Superior Customer and Employee Experience

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Filetype: MP3 - Size: 28.92MB - Duration: 31:34 m (128 kbps 48000 Hz)




Episode 11: How Grundfos is Pioneering the Future of B2B Customer Experience

07-01-2020

How Grundfos is Pioneering the Future of B2B Customer Experience

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Filetype: MP3 - Size: 26.84MB - Duration: 29:17 m (128 kbps 48000 Hz)




Episode 10: How Companies Optimize the Supplier Experience to Create a Winning Customer Experience

16-12-2019

Guest: Dr. Martin Kotula – Global VP & Head of Value Advisory for Spend Management, SAP

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Filetype: MP3 - Size: 35MB - Duration: 38:12 m (128 kbps 48000 Hz)




Episode 9: The Discipline of Managing Human Experiences in the Course of Doing Business

11-12-2019

Jessica Sharman, Head of the North America XME Value Advisory team.

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Filetype: MP3 - Size: 23.66MB - Duration: 25:37 m (128 kbps 48000 Hz)




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