Digital transformation is first and foremost not about new technologies. It is about changing the way a company creates value, interacts with its customers and business partners, and competes in established and emerging markets. It is an organizational change process that reaches every corner of the company. Digital transformation projects are characterized by high social complexity, structural rigidity, and procedural ambiguity. Initiating, executing, and governing the digital transformation of their companies is a major challenge for today’s leaders. In this course, you’ll learn about the characteristics of digital transformation, how it evolved, and how the organizational and technological changes associated with digital transformation change the role, the skills, and the concept of leadership.
Self-paced
Language: English

Course information


Course Summary

Digital transformation is first and foremost not about new technologies. It is about changing the way a company creates value, interacts with its customers and business partners, and competes in established and emerging markets. It is an organizational change process that reaches every corner of the company.

Digital transformation projects are characterized by high social complexity, structural rigidity, and procedural ambiguity. Initiating, executing, and governing the digital transformation of their companies is a major challenge for today’s leaders.

In this course, you’ll learn about the characteristics of digital transformation, how it evolved, and how the organizational and technological changes associated with digital transformation change the role, the skills, and the concept of leadership.

Here’s what participants are saying about this course:

Andreas Pfingsten: Very insightful and helpful course, specifically at this point in time. (I Like, I Wish)

Many kudos for putting together a very insightful and useful course. I work in the Industry Value Engineering group at SAP and we are asked to lead Digital Transformation Engagement with our customers. I can wholeheartedly say that many aspects of this course were spot on and will give me ideas and opinions for my upcoming engagements. I do have to admit that I was slightly lost you on that one (but short) and very theoretical part (I think it was on Business Model Innovation). I wonder whether there are other ways to have this particular discussion. Apart from that I have very much enjoyed participating in this course.

Vidia Singh: Ten out of Ten (I Like, I Wish)

course was well structured, short and focussed. Professor presented very well and captivated my full attention throughout. was an awesome learning experience. thank you opensap.

Course Characteristics

The course consists of 10 video lectures. The first five, for week 1, will be available on October 6. The remainder, for week 2, will be available on October 13. The course also offers self-test and weekly assignments, offering you the chance to monitor your progress and earn a record of achievement. During the course, you can exchange views or ask questions on the discussion forums. You can find out more information about all these aspects on the course elements page of the course once it starts.

  • Starting from: October 6, 2015, 9:00 UTC. (What does this mean?)
  • Duration: 2 weeks (4 - 6 hours per week), however, the course is open for 4 weeks
  • Course language: English
  • Weekly assignments, both to be completed by November 4, 2015, 9:00 UTC
  • How is an openSAP course structured?

Course Content

Week 1: Understanding Digital Transformation
Week 2: How Leadership Has to Evolve

This course is hosted by openSAP. The content is created and provided to you by Technische Universität München. *

Target Audience

Academic and business professionals with an interest in leadership and digital transformation

Course Requirements

There are no formal requirements for this course.

* SAP accepts no responsibility for the content delivered in this course.

Course contents


  • Week 1:

    Understanding Digital Transformation
  • Week 2:

    How Leadership Has to Evolve
  • I Like, I Wish:

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This course was held from Oct 06, 2015 through Nov 04, 2015.

15106 learners enrolled.

This course is offered by


Prof. Dr. Helmut Krcmar

Helmut Krcmar is professor of Information Systems in the Department of Informatics at the Technische Universität München (TUM), Germany, a position he has held since 2002 with a joint appointment to the TUM Business School. He is Immediate Past President of the Association for Information Systems (AIS) and serves on the board of the Fraunhofer ICT Group. He is also a member of the Privacy Advisory Board of Deutsche Bahn, and serves on the board of a number of companies in the IT sector.

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