This course was retired in October 2022.

Course Summary

SAP Conversational AI is an end-to-end, low-code chatbot-building platform that enables users to train, build, test, connect, and monitor chatbots in a single interface to simplify user experiences and business processes across SAP and third-party solutions. Chatbots can guide users to the right content, answer FAQs, and automate simple business tasks.

This course provides an overview of the new features available in SAP Conversational AI. Having created your own chatbots from scratch in our first openSAP course, let’s now deliver first-class user experiences by enhancing them with powerful capabilities including the skill of disambiguation, scripting syntax, regular expression entities, and more.

You’ll have the opportunity to train, build, connect, and monitor an FAQ chatbot from scratch, starting from a .csv file to retrieve answers automatically.

Finally, you’ll deep-dive into the enterprise edition of SAP Conversational AI, learn how it differs from the community edition, and discover its premium features, like the new TEST tab, seamless connections to SAP back-end systems, bot transport, and integration with SAP Fiori launchpad. You’ll also learn how to set up your enterprise edition account and migrate your existing chatbots there.

Our first course, How to Build Chatbots with SAP Conversational AI, is still available in self-paced mode. If you haven’t taken it yet, you can still access all the content to prepare for this course.

Here is what some participants are saying about the course:
„I liked the course . Thank you to the OpenSAP and Chatbot team.” Read the original post

Course Characteristics

• Starting from: October 20, 2021, 09:00 UTC. (What does this mean?)
• Duration: 3 weeks (3-4 hours per week)
  
• Final exam: November 10, 2021, 9:00 UTC - November 18, 2021, 9:00 UTC
• Course language: English
• How is an openSAP course structured?

Course Content

Week 1: Enhance Your Chatbot with New Features
Week 2: Create an FAQ Chatbot
Week 3: Introduction to the Enterprise Edition
Week 4: Final exam

Target Audience

• Anyone interested in chatbot building and conversational AI technology
  
• Solution consultants and SAP partners
• Developers

Course Requirements

• Completion of the first openSAP course on SAP Conversational AI:
  
  • How to build chatbots with SAP Conversational AI
• Basic programming knowledge, including HTML and JavaScript
• Knowledge of SaaS and APIs is a plus

Development Systems

You can use the trial version of SAP Conversational AI for this course. Everyone can create an SAP Conversational AI account for free here. The trial version is not time-limited.

Further Learning

SAP Conversational AI on SAP Community

About Further Content Experts

Paul Pinard

Paul Pinard is a marketing and communications specialist for SAP Artificial Intelligence. His daily focus is on improving the digital footprint of AI products, including SAP Conversational AI as the best low-code chatbot-building platform for developers. He works closely with SAP experts to create enablement assets and help developers get started with building enterprise chatbots.

Follow Paul on SAP Community.